10:10 AM
INTERACTIVE SESSION: Maximising Marketing Spends – Using AI and Automation

Explore the transformative power of AI and automation in maximizing your marketing budget and optimizing ad performance in this interactive session. Discover how AI-driven insights and automation tools can revolutionize your advertising strategies, enabling you to achieve unprecedented results in today’s competitive digital landscape.

What You’ll Experience:

  • Harness the potential of AI to interpret key performance indicators (KPIs) and turn data into actionable insights
  • Explore automation techniques to enhance ad efficiency and drive higher conversion rates across various digital platforms.
  • Learn how to create 1000’s of highly effective creatives in hours.
  • How you can use ai to drop your CPMs and maximize your ROI

Facilitator: 

Marisha Lakhiani – Chief Growth Officer | Mindvalley

Marisha Lakhiani

Marisha Lakhiani

Chief Growth Officer | Mindvalley

11:10 AM
KEYNOTE: Beyond Reach: How to Go Viral 101

What makes a campaign or content piece go viral? Is it because we want to connect with others? This session will discuss 5 elements that motivate consumers to share and drive up virality and 5 traits that highly successful campaigns have in common.

Marisha Lakhiani

Marisha Lakhiani

Chief Growth Officer | Mindvalley

11:30 AM
TECH TALK: The Role of Technology in Shaping the Future of Customer Experience: Trends & Innovation

This session explores how technology is revolutionising customer experience, focusing on the latest trends and innovations that are shaping the future of CX. Our expert speaker for this session will discuss cutting-edge tools and strategies that enhance customer interactions, drive satisfaction, and build lasting loyalty.

Premanand Velumani

Premanand Velumani

Solution Consulting Manager | Zoho

11:45 AM
IDEATION JUNCTION: From Clutter to Clarity: Quick Response Innovation in Marketing

In today’s commoditised market, standing out amid a sea of competitors demands more than traditional marketing strategies. With numerous brands vying for attention, differentiation becomes paramount. If all brands are armed with similar data, how does one break through the noise and carve a unique identity? Can tech help or will it cause more debt? How can you navigate this terrain without risking employee disengagement or organisational inertia?

In this panel discussion, our panellists take part in a thought experiment – Red versus Blue team. Together, we delve into the nuances of innovation, exploring its hidden costs and the art of anticipating future marketing trends while maintaining a competitive edge.

Milica Smudja

Director of Marketing and Communications | Al Barakah Holding

Rohan Kapoor

Rohan Kapoor

Group Vice President, Digital Marketing & Loyalty | Cenomi Group

Vibha Thusu

Vibha Thusu

Global Head of Marketing Communications (Multi Brands) | HIMEL

Ahmed-Al-Derazi

Ahmed Al Derazi

Head of Communications | Landmark Group

Aaryan Kapur - Group Head - Digital Marketing | Aster DM Healthcare, Medcare Hospitals & Medical Centres

Aaryan Kapur

Group Head - Digital Marketing | Aster DM Healthcare, Medcare Hospitals & Medical Centres

12:15 PM
Crisis Control – Recovering from a Brand Reputation Hit

Even the biggest brands can take a hit. Whether it is an irate customer kicking up a social media storm or a data breach by nefarious forces –preparing for the worst-case scenario keeps teams agile. This session will examine measuring the damage to brand reputation – online reputation management, sentiment scores, and the impact on the bottom line. Align teams (PR, Marketing, and Comms) to proactively resolve conflict; and make a resounding brand promise and deliver to it.

Saad Abu Touq

Managing Director of Public Relations | Memac Ogilvy

12:30 PM
COFFEE BREAK
12:45 PM
INTERACTIVE SESSION: Data-Driven Personalisation: Scaling & Delivering Better Experiences to Your Customers

Embark on a journey to revolutionize your customer experience strategy through data-driven personalisation in this immersive session. Dive deep into the realm of marketing technology and analytics to uncover the secrets of delivering exceptional digital experiences that drive conversion and revenue growth.

What You’ll Experience:

  • Harness the capabilities of analytics and insights to identify key trends and enhance customer experiences.
  • Explore the utilisation of customer intent data to make real-time recommendations and guide customers along their digital journeys.
  • Learn how to create personalized experiences based on data-driven insights, driving customers toward specific actions and desired outcomes.
  • Discover the importance of testing with experience variations to optimise conversions and continuously improve your digital strategy.

Facilitator: 

Jobin Joy – Global Head of MarTech and Content | Vodafone 
assisted by – Rajneesh Gautam – Consultant – Personalisation and CRO (virtual)

Jobin Joy

Global Head of MarTech and Content | Vodafone

13:30 PM
Sustainability Needs Creativity

Consumers are more socially conscious than ever. The question arises: do brands need to take a stand or stay away when it comes to a social cause? The paradigm has changed. Consumers are now not only interested in what a brand offers but also in its values, ethical practices, and societal contributions. However, the authenticity of a brand’s commitment is crucial. Consumers can discern between genuine efforts and mere tokenism. Moreover, even noble initiatives like sustainability require strategic and creative promotion to resonate effectively. Discover how certain brands effortlessly balance purpose and promotion for the ideal brand image.

Andrej Arsenijevic

Andrej Arsenijevic

Executive Creative Director & Sustainability Lead| Commonwealth // McCann | MCN

13:45 PM
FIRESIDE CHAT Creatives that Captivate Versus Convert

Is an award-winning ad film adding to the bottom line? The debate between immediate commercial gains and long-term brand building heats up as marketing team conversations focus more on ROI and revenue in uncertain times. Could this be the death of creative prowess? The session discusses the evolution of the hook, and how generative technologies could alter the creative field.

Hema Subramanian

Hema Subramanian

Omnichannel Marketing Lead | Alshaya Group

Neda Lazic

Neda Lazic

Marketing Network Operations & Capabilities Senior Director, Eurasia & Middle East OU | The Coca-Cola Company

Roberta Cianetti

Roberta Cianetti

Expert Social Media Strategist

14:05 PM
LUNCH BREAK | END OF DAY 2